Lock into place by rotating the dial clockwise until the indicator notches align. How do I know if the optional Battery Backup (service kit 179573) is connected to my valve? I am concerned that the Moen faucet I am interested in will not fit in my thick countertop. Can the U by Moen shower be used in locations where local codes require only a single outlet active? I have a Moen 1 handle kitchen faucet and need to replace the O-rings. No, the U by Moen shower valve is actually designed so the water is isolated from the electronics. Can I move the U by Moen shower controller once it has been installed? The U by Moen is now compatible with: How do I pair my U by Moen with my Amazon devices? The cartridge may need to be calibrated. Yes, one outlet can be used to fill a tub. Using the app, the “Settings” tab allows users to update certain system-wide settings unrelated to other personalized presets. Once all fields are filled in properly, the “Next” button will be enabled. What happens when Flo by Moen malfunctions and I don’t have FloProtect? Verify that both shut off valves are in the open position. Moen is a manufacturer of several different types of pull-out style kitchen sink faucets. The factory temperature preset is at 100 degrees Fahrenheit (37 degrees Celsius) and the outlets default to the primary outlet (identified as “A” on the valve). If this rod is broken, it will need to be replaced. There will be a spool inside this piece, and it needs to move freely inside of its shell. It is also recommended that you look underneath the sink to view the connection of the side spray hose to the discharge tube of the faucet. If your controller arrived in a box that does not have the "Works with HomeKit" sticker, it will not be compatible with HomeKit. Do I call Moen customer service or Amazon? A large flat-bladed screwdriver can be used to unscrew the balancing spool from the valve. What happens when a power outage occurs while shower is ON? Aside from being connected to a GFCI outlet, the only requirement is that the valve be accessible and not completely closed behind a wall. However, battery backup service kit 179573 is available for purchase. Apple phones with iOS 12 and up. The max flow rate of the S3104 4-outlet valve is 14 gpm at 45 psi. The controller can only be mounted in the horizontal position. Does the U by Moen shower controller have a touch screen? Make sure the remperature override button is being pressed in. Mount Valve: Mount shower valve (F) to both wood supports as shown. After a few seconds, the screen will transition back to the shower status screen. I have received some parts to repair my faucet. Tone from the controller. If the optional battery backup is installed (service kit 179573), the shower will continue uninterrupted. Yes, the cables should be inserted in the following order when facing the valve: the data cable is on the left, the battery backup is in the middle and the AC power adaptor in on the right. Please view our Find Your Product section to determine your model. The controller allows you to select which outlets are in use based on the number of outlets available (two or four). The people at Moen have special talents for being artists, innovators and problem-solvers and ultimately Moen products have been manufactured under their highest standards. What are the factory settings on the controller at the time of installation? What Amazon devices are currently compatible with my U by Moen shower? With the unique FloProtect Plan program, Flo Technologies will reimburse customers for their insurance deductibles up to $5,000 if their Flo-equipped home suffers major water damage. How do I install my kitchen or bathroom faucet? Turning the shower on and off is controlled by the power button. The cartridge would need to be calibrated. How do you set up the time on the controller? Note: The cartridge cannot be reversed to correct this issue. and UL1951. Make sure the valve is installed within one of the approved orientations. With the lift rod (the rod that you pull up on the close the drain) in position, verify it is inserted into the lift rod strap (this is a metallic piece with a series of holes) and secure it with the lift rod strap screw. There will be a spool inside this piece, and it needs to move freely inside of its shell. Clicking on the current WiFi network will permit the selection of a different network if needed. Mounting Bracket Installation: Apply a bead of silicone caulking within the mounting bracket (A) groove. The total flow from all shower devices attached to a single outlet for either valve should not exceed 6gpm. Does the U by Moen shower valve have flow volume control? Rotate the handle to turn it on. Can Flo by Moen pinpoint the origin of the leak? 3. This is caused by debris and/or an impaired o-ring inside of the spout. There are a few additional steps. Select 'Add Device' and follow the instructions provided by the U by Moen app after this selection is made. Alexa response: "You must connect your U by Moen account to use this skill. Do not use plumber's grade faucet grease, silicon sprays or any lubricant that may contain petroleum. We recommend lubricating the spout o-rings with silicone-based grease (Moen part number 99915, included with o-ring kits). Can the handshower flow independently from the rainshower? The controller must not be installed where the ambient temperature may fall below 41°F or can exceed 158°F. Moen recommends using both batteries & AC power in case power goes out. The flat would need to be horizontal to be opened (if it is vertical, that will shut the water off). What if my plumber doesn’t set up the icons correctly. Clicking on the current WiFi network will permit the selection of a different network if necessary. Will using INLY products make the bath or shower slippery? D. If this does not resolve the issue (or if your faucet does not have a side sprayer), the cartridge would. Does the Moen Roman Tub valve spout shank need to be cut to the desired height after it has been installed? How far can the U by Moen shower valve be installed from the shower area? Inspect the 1423 balancing spool. Use a basin wrench for those hard to reach areas. The U by Moen is approved for use in the US and Canada. need Page 3/13 Not at this time. How does Nebia by Moen handle hard water (or lime scale)? I am interested in one of the single handle models that feature the side-mounted handle. First, set up your U by Moen shower by downloading the U by Moen app from either the Apple App store or the Google Play store, registering an account with Moen and syncing your controller to this account. You can select any name you would like for this preset. Yes, you can turn off the shower using your smart phone if it was initially started using the controller. The U by Moen shower can only be used during a power outage if the optional battery backup kit 179573 is connected to the valve. However, the max flow rate of the S3104 four-outlet valve is 14 gpm at 45 psi. I already have one phone synced to the controller. Connect the pivot rod to the lift rod strap using the spring clip that should be on the pivot rod. what features make sense for our customers. What personal data will Moen have access to through the cloud? The following list of routers have been tested by Moen and are compatible with the U by Moen: Netgear: WNDR-4500; R6100; WNDR3700v4 types of walling, venting) may reduce this distance. You can also turn the shower off with Alexa. The INLY technology mixes the essential oils with water in order to infuse the shower water. With the Battery Backup Kit, you will never have to worry about the your shower not working if the power goes out. The inlet and outlet connections of the valves are standard pipe sizes - either 1/2" or 3/4". it is not necessary for Flo by Moen customers to sign up for the FloProtect plan to use the Flo by Moen Smart Water Shutoff to protect a property from water damage and leaks. There are 3 reasons that a network would not appear in the list: Will I be able to use a static IP address? No. Verify your faucet by identifying the control box under your sink. The first editable field is the “Title” of the preset. S3102 plumbing product pdf manual download. If your model does not have a white mark, then install the weight anywhere between 4" to 8" up from the start of the loop curvature. Do you need a larger hot water tank to operate the U by Moen shower? Our digital library hosts in multiple locations, allowing you to get the most less latency time to download any of our books like this one. Example of access panel in closet. I already have one phone synced to the controller. This part will vary depending on the age and model of your faucet. If this is a pullout or pulldown model, the vacuum breaker within the spout receptor may not be sealing properly. The app has only been tested and approved for use with Android and Apple iOS smart phones. Note: The maximum temperature is factory preset at 115 degrees Fahrenheit. For an optimal aromatherapy experience, use one INLY capsule per shower. If this does not resolve the issue, then the cartridge (for one-handle faucets) or cartridges (for two-handle faucets) would need to be replaced and the valve body would need to be flushed and cleaned. The temperature on my Moentrol shower seems to be reversed ? The optional FloProtect program costs $5 per month. What does the FloProtect Plan offer that the Flo by Moen Basic offering doesn’t? How is MotionSense powered? This can easily be accessed by pushing the button on top of the bracket to remove the unit from the wall. Both the two and four outlet U by Moen shower systems consume less than 20W when operating. Set mounting bracket (A) aside. We recommend using a mild soap, rinsing with warm water and drying with a clean, soft cloth. Yes, the controller meets iPX5 water proof requirements and is completely sealed. The Flo by Moen smart water shutoff itself helps prevent water damage and makes homeowners more aware of what’s going on in their homes – all things insurance companies like. Are there any warnings regarding the use of INLY capsules? The Moen vertical spa features four spray outlets and a maximum flow rate of approximately 17 gpm at 45 psi flowing. Is U by Moen compatible with Apple HomeKit? It is possible to have either a threaded connection (identified by a metal nut at the end of the hose) or our Hydrolock connection (a black piece with a white clip at the end of the hose) on the side sprayer hose. risks could occur. Flo by Moen’s proprietary technology can detect leaks, some as small as a drop per minute, anywhere in the water supply system. How does the installation differ from a standard mechanical faucet? The ioDigital™ valve is consists of a valve and one controller. My preset won't start with the Alexa voice command, Alexa is responding with an error message. Sliding the ball from right to left will turn the tone off if you prefer no alarm. Are there special cleaning instructions for this shower? View the latest in kitchen and bathroom faucet technology. As the #1 faucet brand in North America, Moen offers a diverse selection of thoughtfully designed kitchen and bath faucets, showerheads, accessories and bath safety products for residential and commercial applications each delivering the best possible combination … How far away will the remote controls work? The stops look like small flat head screws. For best full coverage experience, we recommend installing the magnetic dock with handshower at hip or torso height. What is the advantage of a Moen cartridge? Download Free Moen Troubleshooting Guide Moen Troubleshooting Guide When people should go to the ebook stores, search instigation by shop, shelf by shelf, it is in reality problematic. This will appear on the front of the valve body, either to the right or above the cartridge. New versions of the app will be made available in the Apple App and Google Play store as the operating system is updated. 1-Year warranty against electronic operation defects if used in commercial installations. above. Rinse debris from the screen, then reinstall. What can be done to correct this? In hands-free mode, the flow will always be delivered at it's maximum unless overridden at the handle. You won't need any additional tools outside of those required for a standard faucet installation. There are many different ways a homeowner can configure his/her 2- or 4- outlet U by Moen shower to create a personalized in-home spa experience. The screen will then change to a bright red screen and display a unique PIN. The U by Moen shower has been tested with top selling residential routers. U by Moen Shower. Make sure the temperature knob is being rotated to the hot side. Cable Management: To avoid risk of electrical shock and /or product damage, route power and data cables to avoid contact with hot water supply lines. All three ports are located on the underside of the valve between the inlets. TP-Link: TL-WR1043ND; AC1750v2 This explains why there is water in the capsule at the end of your shower experience. Reason: Alexa did not understand the keyword "Moen" (pronounced 'Moe-en') in your voice command or the shower hasn't been connected to Alexa yet. The valve then automatically adjusts the mix of hot and cold water using a thermistor and digital control system to precisely achieve and maintain the desired temperature even with changing inlet water temperatures and pressures. Also, make sure the valve body is cleaned. The U by Moen shower app is compatible with Apple iOS and Android systems. ", Alexa response: "The temperature you've requested is higher than the max temperature setting on the shower. If it is one of these models, make sure the spout is cleaned as well. I just purchased a new faucet and my existing supply lines will not fit on your faucet. This is caused by either a restriction in the system or an installation issue. It will entirely ease you to see guide moen troubleshooting guide as you such as. See the instruction manual for additional tips. When replacing the o-rings, it is recommended that you clean the inside of the spout and the outside of the valve body. Cancel anytime. The current threshold is very low, typically 15mA, which means it will trip well before any risks could occur. Then attach controller (E) to bracket (A) as shown. Moen kit 177565 will be need. How will I know when the batteries need to be changed? Don't use the same word in multiple presets. Can I reduce the brightness of the display? Replay Watch it in Action What if Flo by Moen doesn’t detect a leak? Yes, the four outlet U by Moen shower valve has the same number and size of inlets and outlets as the ioDigital the ioDigital 4 outlet valve. There is also an AC service kit # 163712 option available. First, set up your U by Moen shower by downloading the U by Moen app from either the Apple App store or the Google Play store, registering an account with Moen and syncing your controller to this account. No, the buttons are permanently attached to the controller and cannot be removed. Does atomization make the water feel colder compared to a standard shower? Firmware 2.0.0 or greater is required for Alexa. The recommended minimum access panel opening is 14" wide by 29" high. Will Nebia by Moen perform if I have low water pressure? Solution: Make sure the voice command you give Alexa starts with, "Alexa ask Moen...". The U by Moen shower can only be used during a power outage if the optional battery backup kit 179573 is connected to the valve. In addition, the system operates under low voltage (12V). The U by Moen shower is in Ambient Mode when not being used. Solution: Select a temperature below the "Maximum Temperature Setting" when activating your shower with Alexa, Alexa response: "The temperature you've requested is not a valid number.". Can the app be updated from the Apple app store or Google Play? Can the faucet be mounted with left- or right-handle installation? Please view our Find Your Product section to determine which handle mechanism your model uses. For Posi-Temp shower faucets, the 1222 cartridge would need to be replaced. If your faucet has a 4000 cartridge, tighten the cartridge nut or replace the cartridge. All users are also provided with a Flo by Moen Certified Letter for Insurance that may help reduce monthly homeowner’s insurance costs, depending on the insurance provider. 5-Year warranty against leaks, drips, finish defects if used in commercial installations. Change the handle connector. Never use cleaners containing abrasives, ammonia, chlorine, bleach or other harsh chemicals to clean, as they may damage the finish. I just replaced the cartridge in my Moen kitchen faucet and the handle will not stay in the on position, how do I fix this? be evaluated with the size of the tub in question. "Alexa, ask Moen (pronounced 'Moe-en') to start my shower" - turns shower on to 100 degrees with primary shower fixture running, "Alexa, ask Moen to turn on my shower to 98 degrees" - turns shower on to 98 degrees with primary shower fixture running, "Alexa, ask Moen to start preset Workout" - turns on your shower to all the settings you customized for your "Workout" preset within the U by Moen app, Reason: U by Moen skill has not been enabled and connected to the users U by Moen account, Solution: Enable the U by Moen skill within the Alexa app and connect the U by Moen account to the Alexa account. The maximum flow rate from any single outlet is 6 gpm at 45 psi. How many spray outlets shower devices can be used in a digital vertical spa? Turn on the shower to a specific preset (created within the U by Moen app) or to a specific temperature. With the U by Moen shower app, you can remotely start the shower from your smartphone. The valve is shipped in the open position allowing the installer to test the plumbing connections with air or water prior to connecting the controller. Hot water may not be supplied to the valve, a balancing spool may be stuck or the temperature may be calibrated not to allow full hot water (up to 120 degrees Fahrenheit). Add Supports: First, note required distance between 2” × 4” supports for proper valve mounting and install two 2” × 4” wood supports in between studs for valve mounting. First, set up your U by Moen shower by downloading the U by Moen app from either the Apple App store or the Google Play store, registering an account with Moen and syncing your controller to this account. They also provide Thermostatic Control, Temperature Consistency, and Temperature Memory. First, it is essential to identify the model of your faucet. Another option is to simplify the preset name to something more discernable, Assure your Alexa device is well positioned for optimal interaction: place it at least eight inches from any walls and windows; assure there's no echo or reverb in the room. Please view our. Cisco: EA3500; EA6300; EA9200 Plumb outlet A to the primary showerhead. The two presets impacted by this change will swap locations within the app. Does the U by Moen shower run on AC power or batteries? Select 'Settings', and scroll to the bottom of the page. Is there a 'blank' or 'capped' icon I can use to acknowledge that particular port is not active on the controller? App version 2.0.0 or greater is required for Alexa. Water will begin to run and then turn off, indicating MotionSense Hands-Free has been disabled. What should I look for when purchasing a faucet? The next editable field is the name you would like to follow the greeting on the controller. the shower will continue uninterrupted. Flo by Moen customers can sign up for FloProtect at https://meetflo.com/floprotect/. Water damage is a leading cause of preventable insurance claims. Turn on the shower to a specific preset (created within the U by Moen app) or to a specific temperature. Then secure each support with wood screws (not provided). Only users in the US and Canada are able to download the app to sync the controller to the app. Mount Controller: Feed cabling connection (B & D) back into the wall through the mounting bracket (A). The controller mounts to the surface of the shower by a mounting bracket. Once the shower reaches the desired temperature, the screen will switch to white and you will hear a tone from the controller and see an on-screen notification that your shower is ready. As the #1 faucet brand in North America, Moen offers a diverse selection of thoughtfully designed kitchen and bath faucets, showerheads, accessories and bath safety products for residential and commercial applications each delivering the best possible combination of meaningful innovation, useful features, and lasting value. The first option is an audible tone from the controller; this is the factory default. In addition, you can also select your time zone to display on the controller and set the displayed temperature to Celsius or Fahrenheit. To start the shower using one of the “APP ONLY” presets, swipe up from anywhere on the “Shower” tab screen to make the “APP ONLY” presets visible. Options include adding an access panel in the wall to reach the valve or placing the valve in a closet, vanity or other form of accessible cavity. Visit meetflo.com to see a list of insurance companies that currently offer their customers a discount on their homeowner’s insurance policy for having a Flo by Moen Smart Water Shutoff installed (incentives vary by state). Additionally, a gasket on the front of the mounting bracket provides a waterproof seal between the bracket and the controller, preventing water from getting behind the wall. Do customers have to sign up for FloProtect to use Flo by Moen? DHCP can be set up in conjunction with static IP addressing on a given network. On the 2 outlet valve, S3102, the inlets and outlet are both 1/2". Does the unit use a lot of electricity? The filter screens are accessible from the access panel side of the valve. It is essential to identify the model of the faucet in order to obtain the proper Moen service kit with the correct spout o-rings for your model; and different models utilize different sizes of o-rings. Manual operation: Use the handle as you normally would. Does the U by Moen shower valve come with caps for unused outlets? This will occur after the hose has been filled with water and used for 24 hours. Measure the distance between the tub spout and the valve. A certified electrician should install the initial GFCI outlet. The factory default is for the shower to continue running when the timer reaches zero. Then tighten the lift rod strap screw. Standard pipe caps can be used. To obtain the security code from the controller to securely sync to the app, first press and hold the hot temperature arrow key on the controller for five seconds. Does the U by Moen shower offer a warm-up mode? To disable both sensors: Hold your hand directly above the wave sensor for approximately five (5) seconds. In these cases, we recommend using a repeater/extender to boost the signal range. You have the option to change the order of your presets from within the app and to change which presets are synced to the 1 and 2 buttons on the controller. une cire non abrasive comme une cire à como una cera para autos. If it does not, then the diverter would need replaced. Why does my PosiTemp® shower, with waterdrop knob, only give me hot water or cold water, and not a mixture? Now replace the handle, only this time, make sure the point of the waterdrop handle is pointing downward to the six o'clock position. Replace the wand. What are the factory settings on the controller at the time of installation? Flo by Moen Smart Water Shutoff is not, however, intended to be submerged in water. Are the Nebia by Moen products covered by Moen's Limited Lifetime Warranty? Verify the shut off valves (check stop kit) are in the "open" position. "I" = Low Fragrance. No -- The new adapter is not compatible. The faucet uses 6 D-Cell batteries that are included. To create the aromatherapy experience, Moen partnered with INLY, a brand owned by the French corporation Skinjay, to adapt their inventive technology and make it available for the North American consumer. How do I sync additional phones to the controller? Yes, it is necessary to plug the valve into an 110v AC supply on a GFCI Circuit. In the U.S., the average residential electricity rate is $0.0126 per KWH, so we are talking pennies per month to operate. However, the time is only displayed after the controller is connected to Wi-Fi. No, the valve is actually designed so that the water is isolated from the is this normal? The science of breaking down large water drops into precise patterns of tiny droplets. There is a two outlet valve (S3102) and a four outlet valve (S3104). If the pressure is good from the hose, reinstall the screen and wand. To determine the correct electrical placement, follow these steps: WARNING: You must determine the location of the valve and electrical supply (GFCI) to allow for adequate slack in the 6-ft. (1.82 m) power cord from the bottom of the valve. After starting the infusion of essential oils in my shower, can I turn off? On the 2 outlet valve, S3102, the inlets and outlet are both 1/2". How to Troubleshoot a Moen Traditional Shower Faucet. Start Your Controller: To begin, press the power button in the center of the button pad to start the initial setup process. Will I be able to use a static IP address? Do you have insurance partners? True hands-free operation helps you control the spread of dirt and germs. To disable Ready Sensor only: Open handle, hold hand above wave sensor for 5 seconds. Make sure the infusion of essential oils is turned off by aligning the dilution lever to the "o"  position (far-right position when looking at the front of the handshower). If your model uses a hardware kit (Moen part number 100886) with a diverter, then it is recommended that the hardware kit be replaced in addition to the diverter. For example, don't use "Shower" at the end of each preset name. Is an access panel required for the U by Moen shower valve? The controller is not getting a strong enough signal from the router to show up in the list (due to bathroom materials, distance, etc). Control Your Digital Shower Your Way. What is the warranty on the U by Moen shower valve and controller? Will an essential oil shower leave my hair or skin greasy? With only a few differences, Installation of a MotionSense faucet is very similar to a standard faucet. Once this is selected, follow the instructions provided by the U by Moen app after this selection is made. No. Does Flo by Moen integrate with any other smart home devices? You would need to follow the following steps to connect the existing controller to your new router/Wi-Fi network. A minimum space of 10 x 6 is required for the controller either inside the shower or on an easily accessible wall adjacent to the shower (in-shower is recommended). In certain conditions, some magnets may interfere with the operation of pacemakers or other implantable medical devices. Yes, one outlet can be used to fill a tub. Will the U by Moen shower digital valve work with existing showerheads, hand showers and body sprays? Does the U by Moen shower valve have flow volume control? All three options are independent of each other, so users can choose any combination to create their personalized U by Moen shower experience. Valve for use in other countries at this time through the middle ( E to. ( 110v, 15-20A ) for pump/motor and heaters are connected to the number o-rings. And decorative accessories existing supply lines need to follow the following steps to connect my U by Moen app this... 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